Many users, after a clean installation of the OS or updating to the next edition, discovered that Windows 10 does not wake up from sleep mode and the computer does not turn off. This problem occurs on devices of various brands. There are several ways to try to solve this problem.
First way to solve the problem: using parameters
The first and easiest way to solve the problem when Windows 10 does not wake up from sleep mode or the PC does not turn off is to disable the Fast Startup feature.
To do this, click “Start” and select “Control Panel”. Go to the “Hardware and Sound” section. Click “Power Options”. Next, in the left menu, click “Power button action.” In the section, click on “Configure power supply scheme”
A new window will open. Here you need to uncheck “Enable Fast Startup”.
IMPORTANT! After disabling this feature, PC shutdown will be slower.
Solving the problem by downloading MEI
If you prefer PC component manufacturer Intel, the problem with Windows 10 sleeping or shutting down may be related to the Intel Management Engine Interface driver, or more precisely to its version.
Therefore, we go to the manufacturer’s website, where a list of drivers is presented at the link https://downloadcenter.intel.com/search?keyword=intel+management+engine. Select the one you need according to the system capacity. Download the file and unpack it. Go to the address: folder “Installers”, “ME_SW_MSI”, “Production” and run the file “SetupME.exe”.
After installing the driver, reboot the PC. The problem will be solved.
Setting Hibernate and Sleep modes
If you encounter an error when the laptop does not wake up from sleep mode in Windows 10 and the black screen is constantly on, then you should make changes to the sleep mode (hibernation may be set). To do this, perform the following steps:
- We pull out the laptop battery. We disconnect it from the network. Let it rest for 5 minutes. Turn it on.
- Click “Start”, “Settings”, “System”. In the menu on the left, select “Power and sleep mode”.
- You can set the time after which the laptop will go into sleep mode. And if you click on the “Advanced power settings” link, you can disable sleep mode altogether by setting all components to “None” when entering sleep mode.
- The same settings can be found by going to “Control Panel”, “Power Options” and selecting “Configure power plan”, then “Change advanced power settings”.
- It is worth noting that if you disable sleep mode, the laptop will work from the network until the battery runs out.
We solve the problem if the screen is black and the laptop does not wake up
Even if you have disabled sleep mode, the laptop screen turns black in idle mode. The laptop continues to work, noise is heard from the fan and hard drive. To solve this problem you should do the following:
- Turn off the device by pressing the power button.
- After you turn on the laptop again, you should click “Start” and enter the query “Screensaver” in the search bar. Select “Change screen saver”.
- A new window will open. Go to the screen saver settings and turn it off completely.
It is important to note that often a black screen is associated with video card drivers. Therefore, if you encounter this problem, you should roll back or update the video driver. First, we recommend performing a rollback and only then an update.
To do this, go to “Device Manager” and select the “Video adapters” branch. Right-click on the element and select “Properties”.
A new window will open. Select “Rollback” or “Update”. If you are planning to update the software, then you should download the drivers in advance from the manufacturer’s official website. Otherwise, the system will install a universal driver.
IMPORTANT! If there are no compatible drivers for Windows 10, you should install the working software (which previously worked on Windows 7 or 8) in compatibility mode.
Disabling the wake timer may also help resolve the issue.
To do this, right-click on the video adapter icon. Select "Properties". Go to the “Power Management” tab and uncheck “Allow this device to wake the PC from sleep mode.”
Or you need to go to “Control Panel”, “Power Options”, “Change power plan settings” and click the “Change advanced power settings” link. In the “Sleep” branch we find “Wake-up timer” and set it to “Disabled”.
Greetings to all readers. Recently, questions have become quite frequent about the fact that the computer does not return to working condition after standby mode.
The computer hums, the cooler spins, but the monitor does not turn on, only the indicator blinks.
Moreover, people are frightened by this behavior of the computer. The thought immediately appears: “I did something wrong or broke something.”
In fact, in most cases the problem is software (drivers or Windows), although hardware problems with the computer (cable, video card) are also possible.
In this article I will try to consider all possible causes and solutions to this problem.
2 What can be done to prevent this from happening again?
1. Try updating your video card drivers to more recent ones. Perhaps in your driver version the standby mode does not work correctly.
Note: Some device drivers may not support operation after sleep mode (in Windows XP standby mode). For example, speakers, mouse or keyboard.
In this case, disconnect and connect the device again. If possible, also update your drivers. Read more about this in.
2. If it doesn’t help, then it might be worth setting up standby mode. More about this below.
2.1 How to disable standby mode?
To access the standby settings, go to control panel - power supply. Click on the link “setting up a power supply scheme opposite the active scheme”.
You will see settings for turning off the display and entering standby mode. First, try choosing a setting "Display off" and select from the list - never.
If this does not help, then simply disable standby mode. To do this, select in the settings “Put the computer into sleep mode” — never.
Also try using hibernation mode instead of sleep mode. To do this, go through the control panel again to the power settings.
In general, you can set everything as I have in the screenshot below and click save.
The settings were carried out using Windows 8 as an example. In Windows 7 and XP they are very similar, so I think there will be no problems with this. But if something doesn’t work out, ask in the comments.
2.2 In a nutshell about the differences between hibernation and sleep mode
In sleep mode (the default mode), the computer enters a low-power mode in case you need to go away for a short time and then resume working on the computer.
In this case, the work in the programs will remain in the same form and they will be open.
Main disadvantages:
- If the power goes out, all data will be lost and nothing will be saved.
- Sometimes problems arise when the monitor does not turn on and the indicator blinks (the article is actually devoted to this topic).
In simple words, we turn off the computer without closing programs or saving anything. After turning on, the computer boots in the same state as it was (with open programs, etc.).
Main advantages:
The computer boots up much faster (which is why I use this mode all the time).
When the power is turned off, all data is retained.
Usually in this mode there are no problems like sleep mode (when the monitor does not turn on, etc.).
In general, it’s up to you to decide which one to use, but just for experience and possibly simplifying your work at the computer, I recommend trying it hibernation mode.
That's all. All the best to you!
Or a “clean” installation. Laptops and computers can spontaneously “fall asleep” and “wake up”. But basically the problem is that Windows 10 does not wake up from sleep mode. There are several basic solutions for this case.
What is sleep mode and hibernation
These circuits were designed specifically to save battery power by putting computer devices into a low-power mode.
When you exit, all active applications and documents are kept open. After a certain period of time, the user can work with them without losing important information (for example, after being absent from the workplace). But in Windows 10, problems with setting up such transitions are more common than in versions of a lower rank. Let's consider several ways out of this situation.
How to disable sleep mode in Windows 10
The simplest and most logical solution to the problem is to deactivate sleep mode. This applies to both cases when the system spontaneously goes into sleep mode and situations when it cannot exit it.
To disable hibernation, you should enter the standard “Control Panel” (you can use the control command in the “Run” menu, called by the Win + R key combination) and select the power section there. On laptops, you can access these settings by clicking on the battery icon in the system tray.
In the settings of the current plan there is a special field that is responsible for putting the computer into sleep mode. How to disable sleep mode in Windows 10? Yes, you just need to uncheck the box next to this line and save the changes.
In the case where hibernation is still needed, the question may arise of how to change the sleep mode time. The setting is made in the same section in the display off field. In additional settings, you can set a time period of system inactivity, after which the hard drives will be turned off. Windows 10 can wake up from sleep mode when some action occurs (pressing keys, touching the mouse, in laptops - opening the lid, etc.).
The setting can also be made if you use the settings section from the main Start menu, which is the second option of the Control Panel.
Windows 10 won't wake up from sleep mode: Disable Fast Startup
However, the above steps, when the hibernation mode must be activated, do not always help, and the computer or laptop does not want to “wake up” with enviable tenacity.
To troubleshoot such problems in the same section, you should use the power button action bar located on the left side of the screen. At your discretion, you can disable all fields for a button or actions with a lid, but the most important thing is that you need to remove the check mark from the line of recommended enabling quick launch in the shutdown parameters, and then save the changes made.
Checking the video driver is up to date
But the problem does not end there either. Very often, the reason that Windows 10 does not wake up from sleep mode can be problems with the video card. In particular, this concerns driver conflicts. And here, too, there may be several solutions.
In the most primitive case, you can simply try. To do this, you will need to enter the “Device Manager” (either from the “Control Panel”, or from the computer administration section, or simply by command devmgmt.msc in the “Run” menu).
Here you need to find the installed graphics adapter, right-click and use the driver update line. In this case, you should specify automatic search. The system itself will find the most relevant data and update it.
In some cases, it may be reported that the latest version is installed. To be completely sure, you can use specialized utilities like Driver Booster. If the video card is not in the list of devices for which updates are available, then the problem is different.
Restoring the video card driver to a previous version of Windows
It may very well be that the installed driver, although designed to work in the tenth version of Windows, nevertheless does not meet all the technical requirements of the system or is simply unfinished. In this case, you can restore the driver that was installed in the previous one (“seven” or “eight”).
To do this, you should set it as in the previous situation, only instead of automatic installation you need to set it to search for drivers on the local computer. After successful search and installation, the terminal should be rebooted.
The second way to roll back the video driver
Another method for restoring a previous version of a video driver is to use the properties item from the context menu when right-clicking on the adapter in Device Manager.
There is a special rollback button here. Click it, wait for the process to complete and reboot the system.
Using MEI
If even after such actions Windows 10 does not wake up from sleep mode, you should pay attention to a component such as the Intel Management Engine Interface, or rather, its version.
On the manufacturer's website in the download section (downloadcenter.intel.com) in the list of drivers you need to find the one required for installation, consider and download it. After unpacking the archive, you should sequentially enter the folders Installers - ME_SW_MSI - Production. The last directory contains the installation file SetupME.exe, which should be run with administrator rights, wait for the installation process to complete and reboot the system. The problem should go away.
Instead of an afterword
It remains to add that these are not all the reasons for the occurrence of failures of this type, as well as a list of possible solutions to the problem. You should also pay attention to additionally installed utilities or programs that have access to power settings. Most often, these are accompanying utilities for non-standard multimedia keyboards, control panels with advanced capabilities for graphics adapters (mostly for ATI Radeon and NVIDIA), some additions to audio cards, not counting complex specialized computer control programs. It is very likely that the problem may lie with them. Therefore, it is strongly recommended to check their settings, and if even after putting them in order the problem does not disappear, such add-ons should be removed altogether (as a last resort, download newer versions).
It is also worth paying attention to some optimizer programs. Often they also have modules for automatically configuring power settings, which are different from those installed by default in Windows.
Finally, whether for laptops or stationary terminals, the inability of the system to exit hibernation mode may be due to overheating of the power supply or even clogged contacts. Here you will have to conduct a test to identify problems. If it turns out that there is something wrong with it, it is best to replace such a block.
And, of course, physical level problems associated with the motherboard itself were not considered here, because even a slight loss of contacts when installing equipment on it can also lead to many problems associated with the system’s power supply.
Sleep mode is an extremely convenient mode for shutting down the computer, in which the computer boots up much faster and allows you to start working from the same place where you left off. However, many users encounter a problem with the operation of this mode - when, after sending the computer (laptop) to sleep, it turns on spontaneously.
The problem with the computer spontaneously waking up from sleep is a rather unpleasant problem that can be especially critical for laptop users - if a laptop that is not connected to the network suddenly starts up, then you can say goodbye to the battery charge.
The occurrence of such a problem can be influenced by various factors, which we will try to consider in more detail below.
Why does my computer spontaneously wake up from Sleep mode?
Reason 1: Setting the Wake Timer
First of all, the problem may be that the power settings are not configured correctly. However, this method is not necessary if you regularly use computer shutdown timers, since it allows a process on the computer to be woken up from sleep mode.
To do this, open the menu "Control Panel" , for the convenience of displaying information, set the parameter "Small Icons" , and then go to the section "Power supply" .
Next to the selected power plan, click the “Configure power plan” button.
Click the button "Change advanced power settings" .
In the window that opens, you will need to expand the section "Dream" , and expand in it "Allow wake timers" . Disconnect these parameters from the mains and battery, and then save the settings.
Reason 2: Automatically waking up the computer for computer maintenance
This reason is relevant for users of Windows 8 and higher. To do this, open the menu "Control Panel" , and then go to the section "Security and Service Center" .
"Service" , and then click the button "Change service settings" .
Remove the bird from the point "Allow a maintenance task to wake up my computer at a scheduled time" . Save your changes.
Reason 3: Incorrect sleep mode configuration for hardware
Sometimes your computer may have incorrect sleep mode settings for peripheral equipment, for example, when simply moving the mouse causes the computer to wake up.
To change how sleep mode works in this case, you will need to open the menu "Control Panel" and go to the section "System" .
"Device Manager" .
In the window that appears, expand the tab "Mice and other pointing devices" , click on "HID compliant mouse" right-click and in the window that appears, select "Properties" .
In the window that appears, go to the tab "Power Management"
and uncheck the parameter "Allow this device to wake the computer from standby mode"
. Save your changes. A similar procedure can be performed for a connected keyboard.
Reason 3: Incorrect BIOS settings
Also, the ability to turn on the computer with a simple mouse click can be activated in the BIOS. To prevent the possibility of the computer suddenly starting up later, it is also recommended to disable this setting.
First of all, you will need to enter the BIOS. To do this, turn on the computer or send it to reboot and at the very early stage of booting, begin to repeatedly press the key responsible for entering the BIOS (as a rule, this is either the F2, or Delete).
Once you enter the BIOS, you will need to find a section like "Wake-on-LAN" (name may vary). If it has settings enabled that allow the computer to wake up from the mouse and keyboard, we recommend disabling them.
Reason 4: Start of task execution
The final reason for the computer waking up from sleep mode may be some task on the computer that suddenly began to be executed in sleep mode, thereby waking up the computer.
To find out which task influenced the computer to turn on, we need to look at the event log. To do this, open the search bar and enter the query into it "View event logs" . Open the result you found.
In the left pane of the window, expand the folder "Windows Logs" . Review the logs and the events they contain. Look for a source near the events "Power-Troublehooter" . Having found such an event, left-click on it and below see which application caused the computer to start (since in our case the system is working normally, the application in step 3 is not displayed).
Having discovered which application causes the computer to start, you have two solutions: remove it from the computer or change its operating script through the task scheduler.
If deleting a program from your computer is not an option for you, open the search bar on your computer and enter the name of the application you are looking for - Task Scheduler . Open the result that appears.
In the left area of the window, go to the section "Task Scheduler Library" and in the list of tasks find the name of the problematic application. Double-click on it to open the editing menu.
In the window that appears, go to the tab "Conditions" and remove the bird from the point "Wake up the computer to perform a task" . Save your changes.
These are the main ways to solve the problem with the computer turning on spontaneously after sending it to Sleep mode. If none of the methods helped you, it is difficult to say what is causing the problem, but there is a way that will help you get out of the situation - this is to use the “Hibernation” mode instead of the “Sleep” mode.
Hibernation is essentially similar to sleep mode, but its difference is that the computer does not “fall asleep”, but completely turns off. After turning on the computer, all the information that was there when the computer was shut down will be displayed on the desktop. That is, for many users this method may even become preferable, since the computer can fully rest in this mode.
By default, in Windows 10, hibernation mode is disabled by default, so if in your case the “Hibernation” item is not displayed in the “Start” - “Shutdown” menu, then you need to activate it yourself.
To do this, go to the menu again "Control Panel" - Power Supplies , but this time in the left area of the window select the section "Power button actions" .
Click the button "Change settings that are currently unavailable" , and then check the box next to the item below "Enable hibernation" . Save your changes.
Now, by clicking on the “Start” button and going to the “Shutdown” section, the “Hibernation” item will appear in the list of shutdown options, which you can now use as an alternative to sleep mode.
If you do not want to shut down your computer completely, you can put it into sleep mode, which can be exited quickly enough and with the last session saved. Windows 10 also has this mode, but sometimes users encounter problems exiting it. Then only a forced reboot helps, and as you know, because of this, all unsaved data will be lost. The causes of this problem vary, so it is important to choose the right solution. It is this topic that our article today will be devoted to.
We have arranged all the options for fixing the problem in question from the simplest and most effective to the most complex, to make it easier for you to navigate the material. Today we will touch on various system parameters and even turn to the BIOS, but I would like to start by disabling the mode "Quick Start".
Method 1: Disable Quick Launch mode
In the power plan settings of Windows 10 there is an option "Quick Start", which allows you to speed up the OS startup after shutdown. For some users, it causes conflicts with sleep mode, so it is worth disabling it for testing purposes.
Put your PC to sleep to check the effectiveness of the process you just completed. If it turns out to be ineffective, you can return the setting back and move on.
Method 2: Setting up peripherals
Windows has a feature that allows peripheral equipment (mouse and keyboard), as well as the network adapter, to wake the PC from sleep mode. When this feature is activated, when a key or button is pressed by the user or Internet packets are transmitted, the computer/laptop wakes up. However, some such devices may not support this mode correctly, which may prevent the operating system from waking up normally.
After waking up from standby mode is disabled for devices, you can try to wake up the PC again.
Method 3: Change hard drive shutdown settings
When entering sleep mode, not only the monitor turns off - some expansion cards and the hard drive also enter this state after a certain period of time. Then power to the HDD stops flowing, and when you exit sleep it is activated. However, this does not always happen, which causes difficulties when turning on the PC. A simple change to the power plan will help you deal with this error:
With this power plan, the power supplied to the HDD will not change when entering sleep mode, so it will always be in working condition.
Method 4: Checking and updating drivers
Sometimes the necessary drivers are missing on the PC or they were installed with errors. Because of this, the operation of certain parts of the operating system is disrupted, and this may also affect the correct exit from sleep mode. Therefore, we recommend going to "Device Manager"(you have already learned how to do this from Method 2) and check all the points for the presence of an exclamation mark near the equipment or inscription "Unknown device". If they are present, it is worth updating the incorrect drivers and installing the missing ones. Read useful information on this topic in our other articles using the links below.
In addition, special attention should be paid to the DriverPack Solution program for those who do not want to search and install software on their own. This software will do everything for you, from scanning the system to installing missing components.
Problems with the operation of the video card software also provoke the appearance of the problem in question. Then you need to separately search for the causes of the malfunction and further correct them. Don't forget to check for updates and install them if necessary.
More details:
Updating AMD Radeon / NVIDIA graphics card drivers
Fixing the error “The video driver stopped responding and was successfully restored”
Method 5: Changing BIOS Configuration (Award Only)
We chose this method last, since not every user has previously encountered working in the BIOS interface and some do not understand its structure at all. Due to differences in BIOS versions, the parameters in them are often located in different menus and are even named differently. However, the principle of entering the basic I/O system remains unchanged.
Modern motherboards with AMI BIOS and UEFI have a newer version of ACPI Suspend Type, which is not configured as described below. There are no problems with it when resuming from sleep mode, so this method is not suitable for owners of new computers and is only relevant for Award BIOS.
While in the BIOS, you need to find a section called "Power Management Setup" or simply "Power". This menu contains the option "ACPI Suspended Type" and has several possible values responsible for the energy saving mode. Meaning "S1" is responsible for turning off the monitor and information storage devices when going to sleep, and "S3" disables everything except RAM. Select a different value and then save your changes by clicking F10. After this, check if the computer now wakes up correctly.
Disabling sleep mode
The methods described above should help resolve the problem, but in isolated cases they do not produce results, which may be due to critical failures in the OS or poor assembly when an unlicensed copy is used. If you don't want to reinstall Windows, simply disable sleep mode to avoid further problems with it. Read a detailed guide on this topic in a separate article below.